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Troubleshooting

If your hardware isn't working this is the place to go!

  • Credit Card Terminal - Not Working
  • Credit Card Terminal - Relinking it to the POS
  • Credit Card Terminal - Clover Isn't Turning On/Charging
  • Credit Card Terminal - The terminal says approved but POS says cancelled, what do I do!?
  • Credit Card Terminal - How to Find Your IP Address
  • Credit Card Terminal - Clover Troubleshooting
  • Credit Card Terminal - It Can't Accept American Express What Should I Do?
  • Printer - Not Working
  • Printer - Bluetooth Printer Troubleshooting
  • Printer - Relinking an Ethernet Printer to the POS
  • Printer - Relinking a Bluetooth Printer to the POS
  • Printer - How to Find Your IP Address
  • Printer - Kitchen tickets are not printing for an item!
  • Printer - Red Light Flashing
  • Cash Drawer - Not Opening
  • Scanner - Not Working
  • Scanner - Keyboard Won't Show Up When Scanner is Connected
  • POS Issues - Can't clock out
  • POS Issues - Can't clock in, log in, or forgot PIN
  • POS Issues - Can't open the app
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