FAQs
The answers to all those pesky, common questions!
- Going Live - Supported Devices
- Account Set Up - Log ins
- Troubleshooting - Offline Mode
- Printer - How to Change Receipt Text Size
- Onboarding - Can we transfer over existing gift card balances?
- Customer Portal & Setting Up a Welcome Offer
- About - How does the loyalty program work?
- How To - Enable Delivery
- Reporting - Where Can I See My Gift Card Reports?
- Reporting - What is the difference between Average Order and Average Spend in the Sales Report?
- Reporting - What does Total Remaining Balance mean in the reports?
- Reporting - Is there a way to close old shifts that are open?
- Reporting - End of Shift Report: I can't find my current shift
- General - FAQ's for Enterprise Customers
- Staff - Deactivating an Employee
- Troubleshooting - My terminal is printing a long settlement report at the end of the day, what do I do?
- Transactions - How to turn off tips?
- Going Live - What do I do if I am adding a location to Nōwn?
- Transactions - Can I split method of payment?
- Staff - What permissions do cashiers have?