Cash Drawer Won't Open

If you have a set up that contains separate printers and cash drawers (not a two in one combo) and your printer is still printing it means the cash drawer cable is not connected properly. Please ensure that the cable that goes from the printer to the cash drawer is properly plugged in at both ends. A loose connection will cause the cash drawer to not work.

If you have a two in one cash drawer and printer combo (ex: MPOP) please click here to fix it.

If your printer is not working either please refer to this article.

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