About - You are READY to get going with the app! Now what?

You're ready to get started with the mobile app! How exciting! But wait, with that excitement comes confusion, doesn't it? 

You really wanted an app, now you have one available, but you don't know what to do. That's okay, we have all been there and Nōwn is right by your side to give you assistance you need to be successful!

First of all, it is important to note that with the app and mobile ordering comes web ordering. If you are on the Nōwn app the URL that you can use to access web ordering is benown.app, if you have a white labelled app you will have a custom URL. 

Details aside, now that you are ready to use the Nōwn app or have purchased your very own white labelled app, there are a few things you need to do to ensure you are setup for the utmost success!

The purpose of your the mobile app is so that customers can collect loyalty points, avoid waiting in line, and be treated like the VIPS they are! Further, you can improve your workflows, efficiency and overall customer experience.

Please make sure to follow the four crucial steps below in order to ensure you become a mobile/web ordering superstar!

1. Configure Mobile and Web Ordering!

2. Familiarize yourself on how to place orders and how everything works

3. Understand all the ways there are for a customer to collect loyalty 

4. Get the word out, make it a smashing success!!

Now that you have read all of these, you should feel geared up and ready to go! Please reach out to the Support team if you have any other questions!

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