Credit Card Terminal Set Up - Moneris ICT250

Step 1: Unbox and Set Up Plug in the Hardware

Make sure that the terminal is plugged into the power bar and ensure that an ethernet cable is running from your router into the credit card terminal box. Ensure that you plug the ethernet cable into the slot labeled “ETH” 

Once this is done, please call your payment processor (Moneris, Global Payments or Merrco) in order to set up merchant settings for you.  This is only if you have a brand new out of the box terminal or you have switched payment processors. If you don't call them you won't be able to set up the machine, their assistance is necessary.

Step 2: Configure the Terminal Settings 

Note: Your terminal may restart several times during this process, this is normal behaviour

2A: Finding Network Details

You need to make sure you have all the information you need in order to proceed through the installation.

  1. Press the Admin menu (.,#*) and wait a second or two
  2. Press  (.,#*) again, the terminal will as you to enter the admin code
  3. Type in the number “16” when it asks you to enter the Admin Code. Press the green button
  4. Select yes
  5. A very long report will start printing
  6. It will print for a while and then you will see fields such as: MAC Address, Address, Mask ID, Gateway. Once you see these press cancel. Keep this print out it is important.

Note: the section that says “Address" is your IP address. If IP address is 0.0.0.0 there is no ethernet connection which could be for one of three reasons:

1. Your ethernet cable is not connected properly to the terminal, ethernet port, or both.

2. Your ethernet cable is faulty, replacing the cable would solve the issue.

3. There is no internet coming from the ethernet port, in this case you would need to contact your internet service provider. 

2B: Set the terminal to Static mode

You will need to put your terminal into Semi-Integrated mode eventually but before that the network address type needs to in static.

  1. Go to the Admin menu (.,#*)
  2. Select Configuration
  3. Select Ethernet CFG
  4. Select Terminal Setup
  5. Select Terminal Type
  6. Select Static if not already selected
  7. Press the red button until you’re back at the home screen

2C: Input all the correct data

We need to make sure the terminal is configured correctly, to do this we will input the data from the trailer receipt into the terminal

  1. Go to the Admin menu (.,#*)
  2. Select Configuration
  3. Select Ethernet CFG
  4. Select Terminal Setup
  5. Select Terminal Addr, input the “ADDRESS” listed on the print out that you made.To add periods just press 0 followed by the (.,#*) key. If the numbers are the same then no action is needed. Press the green button once you’re done.
  6. Select Mask ID, input the “Mask ID” listed on the print out that you made.To add periods just press 0 followed by the (.,#*) key. If the numbers are the same then no action is needed. Press the green button once you’re done
  7. Select Gateway, input the “Gateway” listed on the print out that you made.To add periods just press 0 followed by the (.,#*) key. If the numbers are the same then no action is needed. Press the green button once you’re done
  8. Select Port Number, make sure it is set to “5555”. Press the green button once you enter this, then press the red button once.
  9. Press the red button to go back, then Select DNS Setup (found under Terminal Setup), then select “PRIM ADDRESS”. Input the numbers listed beside “PRI DNS” in the print out that you generated earlier. Press the green button once you’re done
  10. Select DNS Setup, then select “SEC ADDRESS”. Input the numbers listed beside “SEC DNS” in the print out that you generated earlier. Press the red button until you’re back at the home screen

2D: Set your terminal to semi integrated mode

This is necessary because this allows the terminal to communicate with the POS.

  1. Admin menu (.,#*)
  2. Select Configuration
  3. Select General Parameters
  4. Select Semi - Integrate
  5. Select Rcpts At ECR
  6. Press the red button once
  7. Admin menu (.,#*)
  8. Select Configuration
  9. Select Semi Comm CFG, Select Ethernet.

Press the red button until you’re back to the home screen.

2E: Reinitialize your terminal 

When you return to the home screen the terminal should tell you that reinitialization is required, if it does not tell you this you will still be required to reinitialize. This causes your changes to take effect. In order to reinitialize please follow the steps below.

  1. Go to the Admin menu (.,#*)
  2. Select Configuration
  3. Initialization
  4. You will be asked to swipe admin card and if it asks you about your merchant settings please select Yes for keeping merchant settings.
  5. Press the Green button several times until the terminal is saying "Initializing" 

Step 3: Configure credit card terminal to station in Nōwn

1.Open the Nōwn POS app.

2. Log in with your credentials. Press skip tutorial, if applicable,  and go to the Setup section.

Note: if you do not see the Set Up tab it means you are logged in as a Station user. Please ensure you are using the admin account, this is the one whose account details you received when you signed up for Nōwn.

3. Tap on Set Up, go to Station Set Up.

4. Click on the pencil icon to edit POS stations.

Which station you link it to is very important. If you link a printer to POS 1 then you must log in as POS 1 when you use Nōwn, otherwise doing a transaction will trigger the wrong hardware. 

5. Scroll down to the bottom of the Edit Station menu and enter the information as follows: 

  • Card Terminal IP Address - you found the IP address in Step 2
  • Card Terminal Port - 5555
  • Card Terminal Type - Moneris (ICT 250)

  • Remember to save changes at the bottom of your page!

PLEASE REPEAT THIS STEP FOR EACH IPAD. EACH TERMINAL MUST BE CONFIGURED TO AN IPAD.

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