Printer Set Up - USB Printer
Before you begin:
Step 1: Plug in and Set Up the Hardware
Please follow the manufacturer’s setup instructions that come in the package. Once that is done make sure that the printer is plugged into the power outlet, it is switched on, and that there is paper in the device. Follow the manufacturer’s guide to make sure the paper is inserted correctly. It is also vital that the USB cable is securely plugged into the station. Lastly, ensure that the cash drawer cable is securely plugged into the printer.
Step 2: Replace Printer Driver
Please follow the instructions below to replace the driver for the printer, this is necessary for you to be able to configure the printer in Nōwn.
Step 3: Configure printer to station in Nōwn
1. Open the NōwnPOS app, log in with your credentials. Press skip tutorial and go to the Setup section.
Note: if you do not see the Set Up tab it means you are logged in as a Station user. Please ensure you are using the admin account, this is the one whose account details you received when you signed up for Nōwn
2. Open Station Setup.
3. Click on the pencil icon to edit POS stations or +Add Station to add a station if you haven’t created any yet.
Which station you link it to is very important. If you link a printer to POS 1 then you must log in as POS 1 when you use Nōwn, otherwise doing a transaction will trigger the wrong hardware.
4. Go to the USB Printers section and click on Scan for USB Printers (unless the printer already appears there).
Select the manufacturer and model of the printer, if not there please select the default.
Ensure that the Receipt box is checked off. If you are trying to add a kitchen printer please follow these instructions.
5. Don’t forget to save changes at the bottom of your page.
PLEASE REPEAT THIS STEP FOR EACH STATION. EACH PRINTER MUST BE CONFIGURED TO A STATION