Integrations - All Things Deliverect

What is Deliverect? 

Any QSR business these days can attest to the fact that their counter top is absolutely COVERED with tablets from all their different delivery apps. It is confusing, cluttered, and quite frankly a mess to deal with! Deliverect joins all of these accounts so that you don't need any extra printers or tablets, all orders will go directly into our POS.

For more information on Deliverect, please see the following video. 

Getting started

Ready to get started and signed up with Deliverect? Please make sure to reach out to us at support@nownpos.com and we will put you in touch with them in order to get started with the onboarding process. 

If you already have a Deliverect account, you still need to reach out to us so that we can adjust the account configuration in order for the integration to work with Nōwn. 

Changing Your Menu

In Nōwn, you are sending one menu to Deliverect with one price. The specific configurations for the different delivery systems are all done through Deliverect. The work you are doing in Nōwn is just sending over a "master list" if you will. 

If you haven't set up your menu in Nōwn yet, please see our guide to Setting Up Your Menu and Products, or watch our Menu Training Video. This explains how to set up a menu in nōwn. The good news is that there is no separate mobile/web order menu. In order to set menu items for mobile ordering all you have to do is turn on a toggle!

  • Select the Products tab on the left side of the screen
  • Click on any item to edit it. When the new module comes up, turn on the toggle that says "Mobile Order" in order for the item to show up in the app. Please note that this will make the item available in Deliverect, as well as on the Nōwn app/white-label app and web ordering.
  • Once you turn this toggle on you will be asked to input your preparation and total time. The preparation time tells you how long the item is prepped for while the total time is the total actual time it will take you for you to complete the order from the moment it is accepted. This setting is important because this will be communicated to the customer when they place an order. For example: if your total time is set to 8 minutes the customer will be told their order will be ready 8 minutes after it is accepted.
  • Next, make sure to include a price for the Third Party App Price. If this is left blank (or $0.00) then it will send a $0.00 price to Deliverect, making the product free.

Accepting Orders

Orders are handled the same as any other mobile order, so if auto accept is turned on for your location, they’ll be auto accepted. If it is not, then you will have to accept the orders yourself (ex. below of manually accepting orders):

An order looks like a regular mobile order but like any mobile order it shows the logo of the app at the top of the popup so that will change depending on which app the order came from (ex. Uber):

That's it! Here's to Delivery management being easier!